The responsibility for developing company policies and procedures varies somewhat based on the size and structure of an organization. As a small business owner, you may develop most policies and procedures yourself, or in collaboration with other company managers and leaders. Policies and procedures typically stem from the company vision and objectives, which are usually formed in strategic management meetings at the top level of the organization. In some organizations, department managers also develop department-specific policies and procedures based on the nature of the work tasks.
Human resources professionals often play a role in developing and formalizing company policies and procedures, especially in larger small businesses. This is part of why HR directors often participate as part of the company executive management team in strategy and planning meetings. HR professionals usually have more knowledge of HR laws and ethical practices. Thus, in many cases, managers work to develop policies and procedures with HR input. Then, the HR department prepares a formal policy manual given to new employees when hired.
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